Forward Deployed Strategist

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Onsite From the posting source checked Jun 20, 2026

In-office days

5 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Forward Deployed Strategist San Francisco | OnSite | New York ABOUT POETIC Poetic (formerly known as Forge) is creating the next layer of human-computer interaction - combining the intelligence of AI with the reliability of software. We automate the most complex manual processes for the world's largest enterprises using a new English programming language that blends structured control flow with natural language instructions. Processes that once took hours can now be completed in a fraction of the time at superhuman quality. Poetic is deployed globally, powering critical workflows for Fortune 500 companies with 98%+ quality across over half a million production runs. ABOUT THE ROLE As a Forward Deployed Strategist at Poetic, you will be on the front lines of a fundamental shift in how enterprises operate. You will own our most strategic customers (some of the largest companies in the world) to drive the adoption and expansion of automation that was previously impossible. These are not incremental improvements; you'll be orchestrating the rollout of solutions that replace entire workflows employing hundreds of people for decades. This role sits at the intersection of strategy, relationship management, and operational excellence. You'll navigate complex enterprise organizations, align stakeholders from operations teams to C-suite executives, and own deployments end-to-end - from initial pilot through global scale. You'll build deep, lasting relationships inside Fortune 500 organizations and drive the change management required to transform how they operate. We expect our Forward Deployed Strategists to operate with exceptional autonomy, thrive under ambiguity, and represent Poetic

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