Claims Operations Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Growth-stage From the posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Claims Operations Manager London | Hybrid | Remote A BIT ABOUT FLOCK At Flock we do insurance very differently. We're nearing 1 billion connected, insured miles. Meaning our real-time, data-driven approach enables us to price connected vehicle insurance and assess risk better than ever before, giving fleet owners the insights they need to improve safety. We don't just pay claims; we help our customers prevent them. We now insure hundreds of fleets in the UK, including the likes of Amazon, DPD, Uber and Bolt. We've now raised over £50M and our goal is to become the leading insurance company for connected and autonomous vehicles, and we're building a world-class team to help us get there. THE ROLE Lead and shape Flock's claims function, ensuring fast, fair resolutions for our fleet customers while building world-class claims processes with our insurer partner Admiral. WHAT WE THINK IS MOST EXCITING ABOUT THE ROLE: This is a unique opportunity to shape the claims function at a fast-growing insurtech. You'll have real ownership over building scalable claims processes, working directly with Admiral, and making a genuine difference to fleet operators when they need it most. A LITTLE MORE ON WHAT YOU'LL BE DOING: - Own the end-to-end claims journey for Flock customers, ensuring rapid and fair resolution. Work closely with Admiral to develop, document, and continuously improve claims handling processes. Be the primary point of contact for escalated claims issues. Analyse claims data to identify trends and opportunities to reduce frequency and severity. Collaborate with

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