Support Technician

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified not verified - source URL not recorded

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Support Technician India, Chennai Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Support Technician About Five9 Five9 is a leader in cloud-based contact center solutions and one of the Bay Area's fastest-growing companies. Headquartered in San Ramon, CA, we continue to expand globally and offer a high-energy environment with significant opportunities for personal and professional growth. Our competitive compensation package includes a base salary, monthly commissions/bonus, RSUs, and a full benefits package. Position Overview The Support Technician plays a critical role in ensuring smooth IT operations across Five9's offices and remote workforce. This position provides End-user IT support for the India office and remote users across North America, APAC, and EMEA , while also participating in global IT projects. You will interface with end-users across all business units and assist IT teams in troubleshooting issues related to systems, applications, and connectivity. Key Responsibilities - Serve as the first point of contact for IT support requests via Service Desk calls, tickets, and walk-ups, following documented processes and escalation procedures. - Provide IT troubleshooting for hardware, software, peripherals, and enterprise applications across global offices and remote users. - Manage ticketing systems, ensuring timely resolution and

Read the full description at www.five9.com. FewerJobs shows a preview and links to the original posting.