60088: Supv-Operations

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

60088: Supv-Operations Middletown, Pennsylvania, United States POSITION OVERVIEW: Lead employees to ensure customer satisfaction by moving all shipments on time and damage free ESSENTIAL FUNCTIONS: Lead, manage, educate and develop company employees focusing on retention and growth Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees. Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free Communicate job assignments coordinating with all employees ensuring direction is clear and concise Monitor service freight and ensure cut time compliance Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards Assist customers with rate quotes, claim information and setting appointments Monitor actual performance data and gather information for reporting Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met Identify freight moving at incorrect weight and classification Ensure all OS&D is identified and processed properly Perform administrative functions as required Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required DISCLAIMER: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job. QUALIFICATIONS:

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