VIP Account Manager, Illinois

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

VIP Account Manager, Illinois Illinois, USA THE POSITION Our roster has an opening with your name on it FanDuel Group is looking to expand its VIP department for our online casino, online sportsbook, Daily Fantasy Sports, and TVG. We are looking to recruit a VIP Account Manager to look after our most important clients. As a VIP Account Manager, you will be managing a portfolio of high-net-worth customers, looking to build strong relationships with our VIP customers in order to increase their loyalty, and provide an excellent all-round experience. This position will be in a customer facing environment that requires a good understanding of VIP service and a genuine passion for the online gaming industry. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play - Manage a portfolio of FanDuel customers - Provide an enhanced proactive one stop service to encourage loyalty - Ensure that Compliance and Responsible Gaming ideals are at the heart of all we do - Collect and document customer profiles - Develop relationships and offer tailored rewards through regular correspondence - Meet pre-determined productivity, quality, and Service Level Agreement targets - Provide detailed reports on your Customer Portfolio, highlighting their satisfaction rates and product feedback - Ensure that bonuses, gifts, and hospitality invitations are offered in accordance with

Read the full description at www.fanduel.careers. FewerJobs shows a source-linked preview and links to the original posting.