Staff Software Engineer, Forward Deployed

Benefits

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About this role

Staff Software Engineer, Forward Deployed San Francisco fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products. As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on. About this role As a Forward Deployed Engineer on Serverless, you will work directly with enterprise customers to help them deploy, scale, and operationalize their AI workloads on fal. This is a highly technical, customer-facing role where you'll act as the bridge between Sales, Product and Infrastructure teams. You'll join customer calls, deeply understand their architecture and needs, and translate those into actionable implementation plans and product requirements. You will be responsible for unblocking customer deployments, accelerating onboarding, and ensuring enterprise accounts successfully reach production fast. This is a role for someone who loves solving real-world engineering problems and wants direct ownership over outcomes that drive revenue and product growth. What you'll work on - Join enterprise onboarding calls and act as the technical owner for deployments - Help customers integrate their models into fal Serverless (APIs, scaling, observability, deployment workflows) -

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