Account Manager, Enterprise

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About this role

Account Manager, Enterprise San Francisco fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products. As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on. About the Role At fal, our Enterprise Account Managers guide some of the world's most innovative organizations through their Generative Media transformation. You'll partner with a curated portfolio of strategic enterprise customers each investing heavily in AI-driven creativity and media generation. As the trusted advisor and primary point of contact across multiple business units, you'll ensure that Fal's infrastructure remains the backbone of each customer's generative media initiatives. You'll drive account expansion, revenue growth, and long-term success while collaborating closely with Fal's engineering, product, and customer success teams to deliver exceptional outcomes. What You'll Do - Manage a select portfolio of high-value enterprise accounts with a focus on long-term growth and retention. - Develop and execute comprehensive account plans to expand adoption and increase consumption revenue. - Partner with engineering and product teams to scope, design, and deliver complex customer solutions. - Own and

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