People Operations

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

People Operations San Francisco, CA, San Francisco, CA, United States About Factory: Our mission is to bring autonomy to software engineering. We build software development agents that accelerate the world's largest enterprise engineering teams. We're helping customers including Nvidia, Adobe, Adyen, Klarna, and Ernst & Young turn their engineering organizations into autonomous development systems - shipping code, reviewing PRs, running tests, and deploying continuously. In 2025, we raised a $50M Series B from by world-class investors including Sequoia, NEA, Nvidia and J.P.Morgan. What you will do and achieve: - Own and continuously improve core people operations processes including onboarding, offboarding, employee data management, and lifecycle changes (promotions, transfers, leaves of absence). - Manage and optimize People systems (HRIS, payroll, benefits administration) and vendor relationships to support a growing workforce. - Partner with Finance, Legal, and IT to ensure operational alignment across payroll, compliance, equity administration, and employee records. - Drive operational readiness for headcount growth, ensuring processes and infrastructure scale ahead of hiring velocity. - Build and maintain people operations documentation, playbooks, and SOPs that enable consistency and reduce institutional knowledge risk. - Support compliance efforts across employment law, data privacy, and regulatory requirements, partnering with Legal as needed. - Analyze people data and operational metrics to surface insights, identify bottlenecks, and recommend improvements to leadership. - Serve as a trusted point of contact for employees on operational questions, resolving issues with speed, empathy, and discretion. - Contribute to people programs and initiatives such as employee engagement, workplace experience, and

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