Home Advisor - Remote

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Home Advisor - Remote Remote | United States, UNITED STATES, United States Company Description: Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description: About Own Up, a part of Experian Own Up, a part of Experian, is a mission-driven financial technology company dedicated to making homeownership more accessible and affordable. By combining proprietary technology with deep industry expertise, Own Up provides a transparent mortgage marketplace that helps consumers find the best rates and terms for their financial needs. Through its data-driven platform, Own Up connects borrowers with a curated network of vetted lenders, creating a streamlined, and stress-free mortgage shopping experience. Role Overview The Home Advisor handles high-volume customer interactions to produce qualified leads for lending partners. You will focus on delivering customer experiences while meeting performance goals across call volume, conversion, and quality. Responsibilities Manage a high volume of inbound and outbound calls to produce qualified leads Engage with customers by phone, email, and text to answer inquiries and guide next steps Deliver a positive, professional customer experience balancing speed and quality Follow structured call flows and best practices to support pre-approval conversations Partner with our teams to support lead submissions and program execution Communicate with

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