Transcon Inbound Agent

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified checked Jun 7, 2026

Salary

CAD 46K-49K From the posting source

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Role

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

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Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Transcon Inbound Agent Richmond, BC, Canada Company Description: “We're not in the shipping business; we're in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Organic Growth - Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago. 15,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems Job Description: Manage the on-time and accurate delivery of inbound Transcon shipments with a sense of urgency. Offer best-in-class customer service to Expeditors customers and network of origin branches. KEY RESPONSIBILITIES: People · Exceed customer expectations by anticipating, understanding, and meeting their needs · Be proactive and timely to resolve operational challenges, including escalation to management when necessary. · Build rapport and exhibit empathy and consistency during interactions, to improve customer satisfaction with customers. · Maintain good relationships with service providers. Operations · Track and Trace TRANSCON inbound shipments to ensure on-time delivery. · Enter data and shipment updates accurately, and timely. · Manage timely deliveries based on shipment requirements. · Account for all special handling requirements for value-added services. · Account for all pertinent shipment documentation. · Meet KPI standards in accordance with Company and Product procedures. · Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense

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