Customs Brokerage Customer Service

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

$21-$24/hr From the posting source

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

41% below the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customs Brokerage Customer Service Elkridge, MD, United States Company Description: Expeditors is a leader in the international transportation industry and has opportunities for motivated team players who are looking for a challenging and rewarding place to work. Expeditors culture of organic growth and promotion from within, combined with a strong management team and unique compensation structure, continuously attracts the highest caliber employees. By recruiting, motivating and retaining the best personnel in the business, we feel we will keep our leadership position in the marketplace. Our business is quality customer service and our people are what make that happen. We hire individuals based on attitude and train them for the skills it takes to make a successful career here. As part of their career development and overall job evaluation, our employees are required to take a minimum of 52 hours of training per year. Job Description: Scope of Position: Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department. Major Duties and Responsibilities: Ensure smooth and timely customs process flow. Ensure accurate and timely client billing. Understand all the elements of the import and export customs DLSOP (Desk Level Standard Operating Procedure) and correctly interpret this information to fulfill our customers' instructions and expectations. Ensure accurate and timely data entry into our operating system. Transpose customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration. Assist with

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