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Ciudad Juárez | Customs Brokerage | Aduanas | Customer Service Representative - Ejecutivo de Servicio al Cliente (Conocimiento en Aduana Mexicana)

Expeditors International - Ciudad Juarez, CHIHUAHUA, Mexico

Posted Jun 10, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source
Seniority
Mid From the posting source

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Ciudad Juárez | Customs Brokerage | Aduanas | Customer Service Representative - Ejecutivo de Servicio al Cliente (Conocimiento en Aduana Mexicana) Ciudad Juarez, CHIHUAHUA, Mexico Company Description: “We're not in the shipping business; we're in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 19,000 trained professionals 300+ locations worldwide Fortune 500 Globally unified systems Job Description: ÁREA CLAVE: PERFIL DEL PUESTO Perfil y/o carrera y/o experiencia a fin. Atención al detalle. Habilidades de computación. Capacidad de aprendizaje. Gestión y organización de trámites aduanales. Brindar excelente servicio, con una actitud amigable, honesta, cordial, respetuosa y profesional buscando la satisfacción del cliente. Cumplir con las solicitudes y requerimientos de los clientes en tiempo. Asegurar que los embarques sean procesados sin demoras y de acuerdo a las instrucciones del cliente. Entender y asegurar que las expectativas establecidas en el proceso documentado sean cumplidas. Mantener los procesos documentados actualizados. Comunicación oral y escrita profesional y en tiempo. Adaptarse a cambios y procedimientos nuevos. Siempre brindar apoyo a sus compañeros cuando así se requiera. Trabajo en equipo. Mantener una actitud proactiva de trabajo en equipo en todo en momento. Asesorar profesionalmente al cliente sobre su operación y distintas alternativas para hacer eficientes los procesos. Conocer, dar seguimiento y cumplir con los KPIs establecidos para cada una de sus cuentas. Asegurarse que todos

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