EverCommerce Payments - Payment Activation Specialist (Remote, US)

Benefits

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About this role

EverCommerce Payments - Payment Activation Specialist (Remote, US) Remote- US At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en We are looking for a Payment Activation Specialist, with experience in onboarding customers to new SaaS solutions, to join our EverCommerce Payments team to support our Invoice Simple and Joist product lines. In this role, you will train small business owners on our SaaS payments features. You will be responsible for high-volume outreach to drive early product adoption, with a focus on activating new customers, and growing processing volume. Responsibilities: Rapidly engage merchants through high-volume outbound calls to drive early payments adoption. Develop strong working knowledge of our payments platform and workflows to educate and guide our customers on features to collect online payments. Deliver concise, action-oriented activation conversations focused on enabling merchants to process payments immediately, including key topics such as rates, funding timelines, refunds, chargebacks, and deposits. Execute short, efficient calls to troubleshoot blockers, confirm readiness, and move merchants to their

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