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T3 Technology Support

EquipmentShare - Kansas City, KS (T3)

Posted May 21, 2025

Benefits

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401(k) match
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Schedule

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Weekend work
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About this role

T3 Technology Support Kansas City, KS (T3) Future T3 Technology Support Opportunity with EquipmentShare! EquipmentShare is accepting applications for future T3 Technology Support openings in the Kansas City, KS area. EquipmentShare is searching for a T3 Technology Support Associate I for our corporate office in Columbia, MO, to support our team as the department continues to grow. JOB SUMMARY The primary responsibility of the T3 Technology Support Associate I is to consistently provide exceptional service and support to EquipmentShare's internal and external customers in a multi-channel environment. Establish and maintain excellent working relationships with rental markets, T3 customers and help facilitate support requests throughout EquipmentShare. As a primary customer-facing role, the ability to provide professional, exceptional, timely and accurate service to internal and external customers is critical to the success of this position. ESSENTIAL DUTIES & RESPONSIBILITIES: - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - Perform job duties in accordance with EquipmentShare's vision, mission, and values, as well as mandated state and federal laws and requirements at all times. - Provide excellent customer service for EquipmentShare's customers when responding to customer inquiries via telephone, chat, and email in an accurate, timely and professional manner within established quality and service standards. - Establish and maintain professional working relationships with internal and external customers, and work collaboratively with co-workers to achieve departmental and company goals and standards. - Utilize exceptional listening skills to understand customer needs and follow-up with a customer centric

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