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IT Support Specialist

EquipmentShare - Columbia, MO (Headquarters)

Posted May 20, 2025

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified
Salary
Not verified
401(k) match
Reported not verified - source not recorded; source URL not recorded; timestamp not recorded

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Market context

U.S. role benchmark (BLS OEWS)
$61,842 U.S. median for this role
Projected growth (BLS Employment Projections)
+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Operations From the posting source checked Jun 20, 2026
Seniority
Entry From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Required From the posting source checked Jun 20, 2026

Company

Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

IT Support Specialist Columbia, MO (Headquarters) EquipmentShare is Hiring an IT Support Specialist I EquipmentShare is searching for an IT Support Specialist I for our corporate office in Columbia, MO, to support our team as the department continues to grow. Supervisory Responsibilities : None Duties/Responsibilities : - Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform. - Troubleshoot and resolve basic to intermediate technical issues with computers, TVs, mobile devices, printers, and network connectivity. - Assist users with software applications, account access, and password resets. - Accurately document all support interactions and solutions in the ticketing system. - Escalate unresolved issues to Tier 2 support with clear and detailed information. - Assist with onboarding new employees, including setting up user accounts and devices. - Help with offboarding tasks, such as disabling accounts and reclaiming equipment. - Collaborate with IT team members to identify and address recurring issues. - Participate in the on-call rotation for after-hours and weekend support. Required Skills/Abilities: - Strong working knowledge of Windows and macOS operating systems. - Basic knowledge of printer functionality - Familiarity with mobile devices (iOS, tablets, and Android) and common office applications. - Familiarity with ITSM, ITIL, and IT best practices are preferred. - Familiarity with Audio and Visual troubleshooting techniques. - Excellent customer service skills, including patience, empathy, and strong communication. - Experience in creating processes and procedure workflows. - Ability to troubleshoot basic hardware and software problems. - Attention to detail and the ability to maintain

Read the full description at www.equipmentshare.com. FewerJobs shows a preview and links to the original posting.

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