Collections Specialist

Benefits

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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401(k) match

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Schedule

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Weekend work

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Application

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Where they hire

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About this role

Collections Specialist Columbia, MO (Headquarters) EquipmentShare is Hiring a Collections Specialist EquipmentShare is searching for a Collections Specialist to support our team as the department continues to grow. Job Summary: Facilitate collection of delinquent accounts. Supervisory Responsibilities : None. Duties/Responsibilities : - Possess strong customer focus with the ability to have detailed conversations with our customers. - Handle Collection calls and or correspondence in a fast paced goal oriented Collections Department. - Very comfortable communicating with customers in a metrics-driven environment. - Are able to navigate multiple technologies while staying engaged with our customers. - Possess excellent negotiation and decision making skills; in addition to strong communication skills. - Demonstrate sensitivity and compassion in difficult situations. - Special Projects or tasks as assigned by manager. - Have the ability to work independently and in a team environment. - Think critically and exercise independent judgement. - Handle a high volume of outgoing calls to assigned delinquent customers. - Handle incoming phone calls, regardless of assigned branches, effectively resolving customer and branch questions. - Communicate and follow up effectively with both customers and branch personnel on a timely basis. - Establish and maintain an effective and cooperative working relationship with branch personnel and co-workers. - Reconcile customer disputes as they pertain to payment of outstanding balances that are due. - Effectively communicate with customers and co-workers both verbally and written. - Meet portfolio, departmental and company goals. Required Skills/Abilities : - Associate Degree in Accounting or relevant field. - 2+ years experience

Read the full description at www.equipmentshare.com. FewerJobs shows a source-linked preview and links to the original posting.