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Lead Medical Support Assistant (Office Automation)

Department of Defense - Bethesda, Maryland

Posted Jun 10, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified
Salary
$58K-$75K From the posting source
401(k) match
Not verified

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Market context

U.S. role benchmark (BLS OEWS)
$116,543 U.S. median for this role
Projected growth (BLS Employment Projections)
+9.8% - Much faster than average

43% below the BLS role benchmark for software engineering aggregate.

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Engineering From the posting source
Seniority
Senior From the posting source

Schedule

Shift type
Not verified
Weekend work
Not verified

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

Hires in: MD From the posting source

About this role

Lead Medical Support Assistant (Office Automation) Bethesda, Maryland Summary About the Position: This position is located within the Department of Radiology, Office of the Chief at Walter Reed National Military Medical Center in Bethesda, MD. This is a Direct Hire Solicitation Duties Address TRICARE eligible beneficiaries' questions on basic benefits covered by Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), TRICARE, and Medicare. Confirm accuracy and consistency of enrollee information within the Defense Enrollment and Eligibility Reporting System (DEERS), Military Health System's federal electronic health records system (MHS GENESIS) and with other data systems. Verify patient enrollment and eligibility for services, advises beneficiaries regarding the services available in the Military Medical Treatment Facility and how to access those services. Utilize office automation and multiple computer programs to include, GENESIS, and Microsoft Office: Outlook, Word, Excel, and Access. Instruct employees with specific tasks and job techniques, and provide written instructions, reference materials and supplies. Suggest process improvements in policies and processes to ensure the quality of product and to increase efficiency, efficacy, and effectiveness of workload. Evaluation Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration

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