Contact Representative

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$50K-$73K From the posting source

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Role

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

Hires in: AL From the posting source

About this role

Contact Representative Fort Rucker, Alabama Summary About the Position: This position is located within the Army Health Clinic Lyster at Fort Rucker, AL. The Contact Representative serves as the referral coordinator who supports the Defense Travel System Coordinator, Benefits Counselor, and Debt Collection Assistance Officer in its mission of reviewing, managing, processing, and tracking referrals to specialists in either the direct care system (DCS) or purchased care system. Work hours M-F 0730-1615 Duties Assist the Referral Management Center (RMC) in its mission of reviewing, managing, processing, and tracking referrals for specialists in either the direct care system (DCS) or purchased care system. Respond to beneficiary, provider, and congressional inquiries on TRICARE issues. Assist beneficiaries in determining the validity of collection agent claims/negative credit reports received for debts incurred as a result of medical/dental care under the TRICARE Program. Responsible for managing the travel program for soldiers and eligible beneficiaries. Resolve access-to-health care complaints, assuring that beneficiaries get the services and benefits that are appropriate. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications. Evaluation You will be evaluated based on how well

Read the full description at www.usajobs.gov. FewerJobs shows a preview and links to the original posting.