Customer Support Associate

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$57,704 national median

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Support Associate Remote (US), United States, San Francisco Why Delphi? Delphi is building the network of digital minds. For the first time, anyone can create an interactive version of themselves: a living profile that talks, teaches, and answers questions in your voice, with your perspective and judgment, around the clock. The internet gave us static profiles and endless feeds. We're building something alive. People won't just read about you, they'll experience how you think. This is the consumer shift we're betting on. Today it's thousands of the world's most brilliant minds. Next it's everyone: every thought leader, expert, and professional with a digital mind that scales their wisdom to anyone, anywhere. A new social layer where knowledge is abundant, personalized, and discoverable. We are trusted and loved by thousands of the world's most brilliant minds. We have tripled revenue, users, and Delphi interactions in the past 6 months - all organically through word of mouth. We plan to accelerate even further from here. Delphi's investors include Sequoia Capital, Founders Fund, Abstract Ventures, Michael Ovitz, Gokul Rajaram, Olivia Wilde, and dozens of founders from Lyft, Zoom, Doordash, and many more. Our team includes founders with successful exits and builders from Apple, Spotify, Substack and more. Learn more about Delphi and this position by calling the CEO's digital mind here Who you are - Strong multitasker who can manage multiple customer conversations and competing priorities in parallel - Calm, patient, and empathetic, able to de-escalate tense situations and hold a steady

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