Senior Backline Engineer (Platform)

Benefits

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Market context

Median wage (BLS OEWS)

$111,944 national median

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

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Weekend work

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About this role

Senior Backline Engineer (Platform) Bengaluru, India P-1386 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems - from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers - and customer obsessed - we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Backline Technical Solutions Engineer you will help our customers to be successful with the Databricks platform by resolving important technical customer escalations and working closely with the frontline support team. You will be the technical bridge between support and engineering and the first line of defense for engineering. You will ensure that all issues are vetted by you before it reaches the engineering team. You will report to the Manager of the Backline Engineering Team. The impact you will have: - Troubleshoot and resolve complex customer issues related to the Databricks Platform by analyzing the core component metrics and logs. - Provide suggestions and best practice guidance for improving performance in customer-specific environments and providing product improvement feedback. - Help the support team with detailed troubleshooting guides and runbooks. - Contribute to automation and tooling programs to make daily troubleshooting efficient.

Read the full description at databricks.com. FewerJobs shows a source-linked preview and links to the original posting.