Service Operations Manager

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source

Seniority

Senior From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Service Operations Manager Home Office, SD, US Position Summary When you work at Daktronics, you'll be part of something amazing. We design, engineer, manufacture and support bold, eye-catching digital LED display technology and audio systems. Our products bring excitement to professional, college and high school games. They attract customers for businesses around the world, and even provide direction for people as they travel, work and play. As part of the Daktronics team, you'll have interesting, impactful work with flexible opportunities. You can learn and grow at a company that provides competitive compensation and meaningful benefits - and the people are second to none. What will the work look like for me? The Service Operations Manager is responsible for improving operational performance across Global Services functions, including Service Coordination , Remote Technical Support , On‑Site Technical Support , and Parts & Materials . This role drives measurable improvements in efficiency, customer experience, and cost-to-serve by optimizing people, processes, and enabling systems . The successful candidate brings deep service operations expertise working in a high mix low volume service environment, strong cross-functional leadership, and experience implementing scalable workflows, tools, and continuous improvement practices that improve throughput, quality, and predictability. This role will partner closely with service leaders, the business units, and IT to align operating models and execution to defined KPIs/SLAs an

Read the full description at careers-daktronics.icims.com. FewerJobs shows a preview and links to the original posting.