Customer and Flex Service Representative

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Customer and Flex Service Representative St. John'S, NL, Canada A Day in the Life: We are looking for a full time Flex Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you're ready for your next destination then you have cruised to the right spot! Wage is $18.00 per hour The Flex Service Representative consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receive world class customer service and sales support. They will also assist with vehicle movements (when needed). What You'll Do: Responsible for processing rentals Wash bay duties to ensure the vehicles are cleaned and ready for customers Pro-actively markets and sells additional products and services marketed by the company from time to time, including but not limited to, options to waive customers responsibility of damage, fuel options and upsells. Engages and communicates with customers and resolves inquiries and issues in a clear, polite, and professional manner in person or on the telephone, including answering telephone calls, booking, confirming and/or cancelling reservations for customers. Maintains and update rental agreement files; contact and notify customers of overdue rental vehicles, inquire expected date of return; process rental extensions and update computer and credit card authorizations; accordingly, close rental agreements and complete billing to customers. Adheres to all company policies and procedures. Reconciles fleet at the end of the day and as necessary to ensure that all

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