Enablement Manager, AI Agent

Benefits

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About this role

Enablement Manager, AI Agent United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As the Enablement Manager, AI Agent , you'll be responsible for enabling Cresta's go-to-market teams to successfully position, sell, and deploy our AI Agent product with confidence and consistency. This role sits at the intersection of product, sales, and applied AI-translating complex AI Agent capabilities into clear value, practical use cases, and repeatable sales motions for large enterprise customers. You'll work closely with Product, Product Marketing, Sales Leadership, and RevOps to build enablement programs that ensure sellers deeply understand how Cresta's AI Agents work, where they deliver the most impact, and

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