Customer Success Manager, Automotive

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Customer Success Manager, Automotive New York, New York About Constellation: Constellation is a cutting-edge AI solution that empowers highly regulated and complex industries with the insights and content they need to fuel their business. Specializing in industries such as healthcare, automotive, insurance, and finance, our powerful data/AI insights tools inform the creation of compliant content at scale. We enable our customers to harness their data and streamline the creation of localized, personalized content. A global, NYC-based company, Constellation has been revolutionizing marketing technology and data intelligence in order to drive exponential growth since its founding in 2016. Constellation was named the 65th Fastest-Growing Private Company in America, the 10th Fastest-Growing Women-Owned Private Company, and the 7th Fastest-Growing Marketing & Advertising Company by Inc 500. In 2022, our platform won the Digiday Technology Award for Best Marketing Automation Platform. About the Role: As a Customer Success Manager at Constellation, you will play a critical role in driving the retention and marginal growth of our existing mid-market accounts. Your focus will be on nurturing strong client relationships, proactively engaging with customers, and ensuring their satisfaction to maximize renewals and drive marginal revenue growth within the base book of business. Your expertise as a customer success lead will be key in maintaining long-term partnerships and contributing to the overall success of the company. This is a full-time, hybrid role based out of our headquarters at One World Trade Center, with in-office days on Tuesdays, Wednesdays, and Thursdays. Role Responsibilities: - Manage and cultivate

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