Call Center Rep

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Call Center Rep UNAVAILABLE, UNAVAILABLE, UNAVAILABLE Where You'll Work Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast's award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services. One Community. One Mission. One California Job Summary and Responsibilities As our Call Center Representative, you will help callers resolve inquiries efficiently so they receive exceptional support. Every day you will expertly manage high-volume calls, actively listen, provide accurate information, and document interactions within our systems. To be successful, you must demonstrate outstanding communication, strong problem-solving skills, and a patient, empathetic demeanor, ensuring customer satisfaction. Responsibilities: Handle high-volume inbound calls. Provide accurate information and resolve issues. Document all interactions meticulously. Utilize scripted greetings and closings. Maintain a positive, empathetic customer focus. Requirements: Excellent communication skills. Strong problem-solving ability. Patient and empathetic approach. Attention to detail. Basic computer proficiency. Job Requirements Required 6 months experience as Call Center Rep or Equivalent amount of experienc

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