Customer Success Manager, Commercial Named
BuildOps - Los Angeles, California; Raleigh, North Carolina; Toronto, Ontario, Canada
Posted Jun 4, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified
- Salary
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Market context
- U.S. role benchmark (BLS OEWS)
- $78,856 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +0.8% - Slower
Matched to SOC 11-1021 - Customer Success aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Customer Success Manager, Commercial Named Los Angeles, California; Raleigh, North Carolina; Toronto, Ontario, Canada At BuildOps, we're building a groundbreaking software solution, purpose-built to support today's commercial contractor. From helping our customers to manage their service all the way to project management, we're breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire? As our Customer Success Manager, you will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company. While prior account management experience and/or familiarity with the commercial contractor industry is highly valued, the ideal candidate is someone who works hard, demonstrates strong analytical thinking, and is willing to go above and beyond to help customers succeed on our platform. Willingness to work during EST business hours is a pre-requisite. What we look for: - Extraordinary people skills: must be empathetic, patient, confident, good-humored, and able to interact well with a broad spectrum of personality types. - Excellent written and verbal communication skills. - Highly organized with impeccable attention to detail. - Thirst for knowledge and willingness to learn. - Strong product instincts with the ability to document issues concisely. - Ability to thrive within a collaborative team environment and understands that we succeed or fail together. - Capable of efficiently learning and using complex software as well as teaching all aspects of that software
Read the full description at buildops.com. FewerJobs shows a source-linked preview and links to the original posting.
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