Customer Service Systems Specialist, EMEA

Benefits

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Relocation assistance

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Application

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About this role

Customer Service Systems Specialist, EMEA Netherlands, Amsterdam Who We Are: At Brooks, we believe movement is the key to feeling more alive. That's why we're driven to create gear and experiences that take people to the place that makes them feel more alive - whether it's a headspace, a feeling, or a finish line. Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation. Our brand values help bond us together and drive our success: Runner First We act in the best interest of the runner Word is Bond We do what we say we'll do Champion Heart We give our all in everything we do There is no “I” in Run We stay generous with our humanity Keep Moving We find ways to move every day, because joy is kinetic! We welcome everyone from every walk of life looking to inspire others through the power of movement - because we're all moving towards something. Let's run there. Your Job: As the Customer Service Systems Specialist, EMEA at Brooks, you are responsible for upholding the established standards of customer service excellence set by the Brooks EMEA team representing Customer Service in IT projects and systems supports as the business expert for CSR processes. The Brooks Customer Service team meets the needs of the retailer by building strong relationships and supporting them through order processing, tracking, and reviewing performance against KPIs and product explanation. You will be the primary contact

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