Team Manager, Customer Success

Benefits

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Family-building benefits

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401(k) match

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Schedule

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Weekend work

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About this role

Team Manager, Customer Success Chicago, Illinois, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU As a Team Manager of Customer Success, you'll lead, scale, and inspire a team of CSMs responsible for protecting and growing our most strategic and regulated customers, including large Financial Services, Life Sciences, and other enterprises advancing their AI innovation while navigating strict compliance, governance, and mission-critical digital transformations. WHAT YOU'LL DO - Inspire,

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