Customer Contact Data Analyst

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

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Childcare support

Not verified

Learning budget

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Verification

Not verified checked Jun 13, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Data From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Contact Data Analyst Hyderabad - India Who are we Blackbaud, a SaaS solution provider that powers Social Good through software, services, expertise, and data intelligence, is seeking a Customer Contact Data Analyst who has a passion for data and an obsession for delivering high quality solutions and actionable insights to internal and external customers. What we are looking for You will lead analysis & resolution in identify and resolving customer contact data changes. High quality customer contact data is vital to the Sales, Support & Renewals processes and critical to the mission of our Customer Success team. You will be part of a larger customer data team, with opportunities over time to focus on delivering quantifiable value via data modelling, data automation, and data applications, as well as operational reporting. Your efforts will align with and enhance activities in our data governance, data engineering, and data science pillars and directly impact our ability to use data for decision-making and driving outcomes for our Customer Success team, and our customers. Responsibilities • Define & Build playbooks (manual or digital) to help enhance customer data health. • Conduct research & validate Blackbaud (BB) customer contact record in Blackbaud internal system/tool alongside leveraging other external tools. • Update BB customer contact record that helps cross functional teams (sales, customer success, renewals & marketing) reach the valid customer contact for upsell/cross. • Act as data custodian and subject matter expert on Customer Data. • Maintain and report on Contact data health quality metrics.

Read the full description at blackbaud.wd1.myworkdayjobs.com. FewerJobs shows a preview and links to the original posting.