Software Engineer in Support

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Software Engineer in Support Singapore; Chennai; Core skills: Technical Support, troubleshooting, video technology, problem solving, Streaming Media, Video Streaming Workflows, Cloud, SaaS Bitmovin is a global Series-C SaaS scale-up that provides award-winning video streaming technology to world-renowned brands, including Disney, Warner Brothers Discovery, BBC, Red Bull Media House, Hulu, and The New York Times , to name just a few. At Bitmovin , we know that to be the best, we have to have the best people. So we are an inclusive, flexible employer of some of the most impressive and diverse talent across the globe, with a culture that enables you to see success by being your best self. Our Software Support team is looking for a Software Engineer in Support to be the technical voice of our products in post-sales technical support activities. We seek to maximise the value our customers gain from our products in media compression, playback, and analytics. Your Impact You will make an impact that matters by: Becoming intimately familiar with customers' integration and use of Bitmovin products in their video workflows to assist in problem identification and resolution Having experience in software development of Web-Applications with JavaScript OR Java, foundational knowledge of Swift, Kotlin, Python Triaging and troubleshooting reported support cases to determine root causes and find potential solutions or workarounds Being the voice of Bitmovin to customers, including industry leading Video Streaming content providers, and advocating for those customers' needs within Bitmovin Establishing a trusted advisor relationship with customers, offering custom solutions

Read the full description at bitmovin.com. FewerJobs shows a preview and links to the original posting.