Service Center Supervisor - Services

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Service Center Supervisor - Services As a Service Center Supervisor, you'll train and develop employees, maintain excellent customer service and set goals for your team. You'll oversee your team's day-to-day needs, supervise work in progress and support assistant managers in executing team and building strategies. For this role, you'll focus on the technology services function, our primary area of focus at this facility. This role takes place at Geek Squad city, our 240,000-square-foot repair center in Brooks, Kentucky. What you'll do - Train Geek Squad Agents to achieve business and performance metrics - Monitor employee schedules, exceptions and time off - Host weekly meetings to touch base on day-to-day work direction and work in progress - Maintain positive client and vendor relationships - Conduct tracking and reporting related to individual and department productivity, quality, staffing, workload and escalations - Make sound business decisions related to workforce planning, waste, exceptions and inventory Basic qualifications - 1 year of experience in training related to consumer electronics - 1 year of leadership experience - Able to stand and sit for long periods of time - Able to work in a fast-paced environment - Able to work in a non-climate-controlled environment - Able to lift weight up to 50 pounds - Able to acquire and maintain required certifications within 90 days of hire - Previous experience with Microsoft Office Preferred qualifications - Associate degree in business or related field - 1 year of experience evaluating and repairing consumer electronics - 1 year of experience

Read the full description at sjobs.brassring.com. FewerJobs shows a preview and links to the original posting.