Associate Manager Order & Customer Experience - Richfield MN

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Sales From the posting source

Seniority

Senior From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Associate Manager Order & Customer Experience - Richfield MN As the Associate Manager of Order & Customer Experience , you will help turn order management, fulfillment, and customer experience data into insights that drive operational action. This role supports large and small product fulfillment by helping teams understand order health, identify risks, improve execution, and support the customer promise. You will partner with offshore teams, fulfillment leaders, and cross-functional stakeholders to investigate issues, surface trends, improve reporting, and translate findings into clear recommendations. This role is ideal for someone who is analytical, curious, and comfortable connecting data to business operations while helping teams move from awareness to action. This role is hybrid, which means you will be required to work some days on site at the Best Buy corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements will be discussed during the hiring process. What you'll do • Turn order management, fulfillment, and customer experience data into actionable insights that help teams understand order health, identify risks, and drive informed decision-making • Develop and maintain reporting, dashboards, and recurring business views to monitor performance, surface trends, and support strategic decisions • Partner with offshore teams to strengthen operational execution, improve workflow accuracy, and ensure repeatable processes are completed consistently • Collaborate cross-functionally to investigate fulfillment issues, connect root causes to business impact, and support customer promise date accuracy • Identify process improvement opportunities that simplify workflows, improve reporting quality,

Read the full description at sjobs.brassring.com. FewerJobs shows a preview and links to the original posting.