Customer Engagement Associate

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Sales From the posting source

Seniority

Entry From the posting source

Work mode

Hybrid From the posting source

In-office days

2 days From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Engagement Associate Job Location - Country Ireland Location: Dublin, Ireland (Hybrid) Position Summary: We're looking for a User Engagement Associate SMB who can help us nurture and grow our SMB & e-commerce user (customer) base. You will have the opportunity to build and maintain relationships with our users and ultimately ensure they continue to realize the value of our products through contract growth and renewal. Come join our awesome team and be part of a passionate group that's creating something special within our user base. Responsibilities: Customer Growth: Take the lead in driving account growth, focusing on expanding our ever-growing SMB user base. Take ownership of their post-purchase journey, from adoption to expansion. Actively seek new opportunities from the existing customer base. Relationship Building : Get to know our users as thoroughly as possible. From onboarding onwards, be the first point of contact. Develop and nurture strong, long-lasting relationships-plant seeds for future opportunities. You're the bridge between user needs and our solutions! Relationship Management : Stay ahead in all user interactions. Organize onboarding sessions, craft impactful recap emails, or find ways to build new relationships. Collaboration: Work closely with our Product Sales and Success teams to ensure a seamless user experience from the first touchpoint. Work with our Product team to provide feedback, explore, and deliver solutions. Work with our Marketing team to build user advocacy. Learning and Educating : Use your k

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