Customer Service Officer PM

Benefits

Parental leave

8 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

8 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Officer PM Country / Location Poland CUSTOMER SERVICE OFFICER In the Performance Materials Division, we develop innovative plastics and foams for all kinds of applications. Whether it is for cars, buildings or sports goods - we always look for the ideal material solution. To do this, we work closely with our customers: from production and logistics to research and sales, all the way to component testing, design consulting and simulation. RESPONSIBILITIES Provide excellent customer service to dedicated customers Support customers along the whole OTC process Monitor the fulfillment of your customers orders and react in case your customer satisfaction is at risk Represent your customers interests within BASF by managing your customers' complaints and deliver professional answers Cooperate with various departments locally and abroad (sales, finance, logistics, transport) Be a high-end administrator by ensuring a proper level of documentation in the system and a document flow that goes in line with company and legal standards QUALIFICATIONS Bachelor or Master degree in Business Studies, Logistics, Supply Chain Relevant professional experience at least 1-3 years Experience with the SAP R/3 system, mainly in the SD module Customer orientation and team work abilities Strong communication skills and ability to work in international environment Ability to troubleshoot and rapidly shift multiple priorities in a fast-paced environment Fluent English and one of the following languages: German, Turkish, Italian or Spanish BEN

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