Deployment Operations Specialist

Benefits

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Weekend work

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About this role

Deployment Operations Specialist Austin, TX, Austin, Texas, United States About Base Base is America's next-generation power company. We're rebuilding the foundation of modern civilization-electricity-by deploying a vast network of distributed batteries that is transforming today's fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time. About the Role Base Power Company is seeking a highly organized and proactive post-installation Operations Specialist to manage the final stages of our battery deployments. This role will be the point of contact for scheduling inspections, managing documentation for AHJs and utilities, and coordinating field service activities. Additionally, this role will play a key part in improving and scaling these processes to support Base Power's growth. What You'll Do - Coordinate and schedule post-installation inspections with relevant Authorities Having Jurisdiction (AHJ) and utilities. - Manage the timely uploading of required photos and documentation to various inspection portals (AHJ and Utility). - Schedule and coordinate field service with customers and our internal field service team to address any post-installation needs. - Proactively communicate with customers to ensure they are informed throughout the post-installation process. - Track and report on inspection pass/failure rates, identifying trends and areas for improvement. - Monitor and analyze field service resolution times to ensure efficiency and customer satisfaction. - Drive the utility interconnection agreement process to achieve Permission to Operate (PTO) for completed installations. - Maintain accurate and up-to-date records of inspection schedules, field service activities,

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