Professional Services Manager, Fleet

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Professional Services Manager, Fleet Scottsdale, Arizona, United States Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact This is a post-sale, customer-facing, front-line role with primary duties of deploy network, hardware, and software solutions for Axon's Fleet solutions . All candidates maintain a professional attitude with a strong focus on the customer's total implementation experience. What You'll Do Location: Remotely from the United States Travel: On the road 100% (Mon-Fri), domestic Reports to: Sr Manager, Fleet Services or Technical Services Supervisor, Fleet Identify and implement solutions within minimal assistance in a fast-paced environment. Assist clients to monitor all software implementation lifecycles and assist with the appropriate customizations. Conduct training sessions with customer technical points or contact and end users on Axon specific product applications. Create accurate computer network diagrams and documentation for design and planning of network communication systems. Customer coordination and execution of field commissioning tests. Deliver timely and detailed project deployment reports. Engage with technology decision makers (Chiefs of Police, Command staff, Sheriffs,

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