QA Technician I (Onsite)
Axon Enterprise - Phoenix, Arizona, United States
Posted Mar 13, 2026
Benefits
- Parental leave
- 10 weeks From the posting source
- Non-birth-parent leave
- 10 weeks From the posting source
- Family-building benefits
-
- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Source-linked checked Jun 7, 2026
- Salary
- Not verified
- 401(k) match
- Reported from DOL Form 5500 industry filing (not employer-specific)
Was this benefit information wrong? Tell us.
Market context
- U.S. role benchmark (BLS OEWS)
- $116,543 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +9.8% - Much faster than average
Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Company
- Equity
- Offered Verified - SEC 10-K source
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
QA Technician I (Onsite) Phoenix, Arizona, United States Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As an Axon RMA Technician, you will be responsible for testing, troubleshooting, and supporting analysis of devices returned by customers. You will play a key role in identifying product issues, recovering data when needed, and contributing to root cause analysis that helps improve product quality and reliability. This role supports Axon's quality and product improvement efforts by ensuring returned devices are evaluated accurately and efficiently, while maintaining clear documentation and collaboration with the RMA team. What You'll Do Reports to: RMA Technician Supervisor Perform initial testing and troubleshooting of devices returned by customers. Work closely with the RMA Lead Technician to prioritize and evaluate returned products. Follow established testing procedures, diagnostics documentation, and data recovery processes for Axon devices. Document findings and contribute data to quality tracking systems such as Jira and Microsoft Dynamics 365. Assist with root cause investigations related to device failures and product performance. Support
Read the full description at job-boards.greenhouse.io. FewerJobs shows a preview and links to the original posting.
Apply link verified; last checked Aug 3, 2026.
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