NOC Manager

Benefits

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Schedule

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Weekend work

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Application

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About this role

NOC Manager Lanham, Maryland, United States AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected. Position Overview The Operations Manager is responsible for overseeing day‑to‑day NOC and Service Assurance operations across satellite, RAN, core, gateway, and transport domains. This role ensures SLA adherence, rapid triage, KPI visibility, and disciplined execution of operational workflows to maintain reliable end‑to‑end connectivity. Operating within the Service Assurance organization, the Operations Manager provides operational leadership across PSC Agents, NOC Telco Engineers, Managed Services teams, and E2E Telco Engineers. This role is critical during launch, early‑life support, and steady‑state operations, ensuring consistent service restoration, operational readiness, and performance accountability. This role is central to ensuring operational excellence and service reliability for satellite‑to‑mobile communications. The Operations Manager ensures disciplined execution, rapid restoration, and consistent service performance across all domains, enabling scalable global operations and high customer confidence. Key Responsibilities NOC & Service Assurance Operations Oversight - Oversee daily Service Assurance and NOC operations across satellite, RAN, core, gateway, and transport domains. - Ensure incidents are triaged, escalated, and resolved in accordance with defined operational procedures. - Maintain operational stability during normal operations, planned activities, and major incidents.

Read the full description at ast-science.com. FewerJobs shows a source-linked preview and links to the original posting.