Senior Product Manager

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About this role

Senior Product Manager Remote, Palo Alto, California, United States Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It's currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we're the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. We're looking for a Senior Product Manager who thrives at the intersection of product strategy, customer engagement, and execution. In this role, you'll collaborate directly with customers during onboarding and implementation to make sure our solutions deliver measurable value, fast. You'll turn real-world insights into product improvements, shaping a platform that grows with our users. What You'll Do 🤝 Partner with customers during implementation to uncover workflows, pain points, and opportunities that guide product direction. 🧠 Transform insights into clear product requirements, user stories, and a thoughtfully prioritized backlog. 👩‍💻 Collaborate with engineering and design to deliver features that boost adoption, satisfaction, and long-term

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