Field Service Engineer EXE/HiNA

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Data From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Field Service Engineer EXE/HiNA Hillsboro, OR, United States Company Description: Job Description: The EXE Field support engineer will primarily work within our customer Fabs in collaboration with Competency Engineers, and Global Support Center to drive issue resolution, and provide escalation support. The EXE FSE will work with Competency Engineers to provide action plans, incident review and prevention packages, and best known methods. Your main responsibilities: During the installation phase: Build & Integrate the EXE5000 system. Execute integration test plans. After site acceptance: Prepare service actions. Execute action plans within the committed time. Continuity between the competencies to ensure issue ownership is landed and escalated appropriately. Maintain service order documentation up to date. Ensure aftercare is performed and adequate. Drive escalation of issues within the local office and utilizing non-local resources. Provide coaching to peers. Knowledge transfers to local site engineers and customer. Act as the technical expert in customer meets as required. Improve service mix and structural issue documentation including initiation, review and improvement rollout. Actively participate in improvement and/or standardization projects to increase overall site performances. Mature and industrialize the ecosystem to meet customer needs. This position will require an extensive travel time for training at ASML research and production centers in Veldhoven, The Netherlands, Wilton Connecticut and San-Diego California. This position will require to work nights and weekends on a rotation basis to support our customers. Education and experience BS degree in Engineering or equivalent work-related experience. 2+ years of work experience in a Customer Support department for

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