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VP, Enterprise Client Success

Array Labs - Remote - USA or Canada

Posted May 12, 2026

Benefits

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401(k) match
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About this role

VP, Enterprise Client Success Remote - USA or Canada Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals. As a remote-first company, we're focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users. The Vice President of Enterprise Client Success leads and scales a team of Enterprise Client Success Managers (ECSMs) responsible for Array's most strategic and high-value accounts. This role owns the strategy, execution, and performance of enterprise client relationships, with a focus on retention, expansion, and measurable client impact. The VP serves as a senior partner to key customers while building the systems, talent, and cross-functional alignment required to drive durable growth across the portfolio. You will: - Lead, hire, and develop a high-performing team of ECSMs, setting clear expectations around account ownership, client outcomes, and revenue growth - Define and operationalize the enterprise client success strategy, including segmentation, engagement models, and success metrics across a portfolio of large-scale accounts - Oversee client

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