Payment Operations Manager

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Early From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Payment Operations Manager New York | Hybrid | London | Remote ABOUT ARQ ARQ is one of the fastest-growing fintechs in the world. Our mission is to redefine how people interact with money across borders, building the infrastructure to move value seamlessly. We're still early in our journey, which means every person who joins shapes the future of our product, culture, and growth. If you're excited by big challenges, global impact, and the chance to grow fast with a world-class team, ARQ is the place to do it. WHAT YOU'LL BE DOING - Own the Payments Lifecycle: Run end-to-end global payment operations as well as crypto settlement, bridging, and custodian movements. - Execute Accounts Payable & Payroll: Prepare, review, and release accounts payable runs and payroll disbursements across entities. - Strengthen Crypto Controls: Oversee hot/cold wallet movements, whitelisting, pre-sign review, chain-to-ledger reconciliation, and on-chain parity checks; treat crypto with the same rigour as a regulated fiat . - Reconcile & Resolve Exceptions: Monitor queues across rails, investigate failed and stuck transactions, resolve breaks between rail ↔ ledger ↔ custodian ↔ bank, and enforce cut-off discipline. - Improve the Internal Treasury System: Act as the operational voice shaping our in-house Treasury payment tooling - requirements, UAT, business readiness, and change control, partnering with product and engineering. - Oversee Automated Flows: Monitor payment provider integrations, catch drift early, and prioritise the automation backlog with engineering. - Govern Procedures: Own procedure documentation, periodic reviews, and change control so controls stay current with regulatory

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