Senior IT Support Specialist

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$78,856 national median

Projected growth (BLS Employment Projections)

+0.8% - Slower

64% above the BLS national median for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Senior IT Support Specialist Mountain View, California Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond. We operate at the cutting edge of embodied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better. JOB SUMMARY As Apptronik expands its humanoid robotics operations, we are seeking a Senior IT Support Technician to serve as the on-site technology leader at our California facility. As the sole IT presence at this site, this individual will independently own end-user support, endpoint administration, network operations, and identity/SaaS administration across a multi-platform environment that includes Linux, macOS, and Windows. Reporting into IT / Business Operations, this role partners closely with Engineering, Manufacturing, and Operations to keep the site running smoothly. This is a high-impact, hands-on position ideal for a self-directed technologist who thrives in a fast-paced, high-growth environment and enjoys solving problems across the full IT stack. ESSENTIAL DUTIES AND RESPONSIBILITIES or KEY ACCOUNTABILITIES - Serve as the primary on-site IT resource at the California facility, providing tier 1-3 support to all end users across engineering, manufacturing, and operations functions

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