WWRFO Operations Excellence Program Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

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Weekend work

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Application

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Deadline

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About this role

WWRFO Operations Excellence Program Manager Austin, United States of America Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The WW Retail Fulfillment Operations (RFO) team operates at the critical intersection of Retail and Operations, ensuring flawless product availability for every Apple customer and channel, at scale, around the world. The Operations Excellence (OE) team within WWRFO owns the systems, programs, and execution frameworks that make this possible - across global NPI launches, NEU purchasing strategies, and promotional execution programs spanning every line of business. The OE Program Manager brings structure, rigor, and ownership to distinct and critical tracks - WW execution systems delivery, NPI launch execution, and NEU purchasing, and Promotions programs. You will serve as a key interface between Apple's retail fulfillment teams and key cross-functional partners across Retail, BPR, and the WW and Regional operations teams. The ideal candidate is a versatile, operationally sharp program manager who moves fluidly across the strategic and the tactical, earns trust quickly, and builds programs that last. Lead OE execution on NPI launch programs across all lines of business - ensuring systems are configured, tested, and operational at launch, elevating critical risks to cross-functional and executive teams, and driving post-launch analysis to capture learnings and identify opportunities for continuous process and system improvement. Transform broad operational strategies and business requirements into rigorous,

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