Technical Program Manager III, AWS Prototyping and AI Customer Engineering (PACE)

Benefits

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About this role

Technical Program Manager III, AWS Prototyping and AI Customer Engineering (PACE) Toronto, Ontario, CAN AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Be the force multiplier that accelerates AI innovation for AWS's most forward-thinking customers. The AWS Prototyping and AI Customer Engineering (PACE) team builds working Generative AI and Agentic AI prototypes in days and weeks - not months - and we need Technical Program Managers who can orchestrate complex customer engagements from concept to delivery. If you're passionate about AI technologies, love solving ambiguous problems, and thrive on helping teams move fast while maintaining quality, this is your opportunity to shape how organizations globally approach AI adoption. In this role, you'll own AI-focused customer engagements end-to-end, partnering with Prototyping Architects and Design Technologists to deliver breakthrough solutions. You'll work with technologies like large language models, RAG architectures, autonomous agents, and AI-driven development tools while applying Amazon's Working Backwards methodology to ensure every prototype starts with customer outcomes. This isn't a typical TPM role - you'll be at the forefront of the AI revolution, working on problems that don't have obvious answers and creating patterns

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