Tech Infra PM - OIS, Customer Experience Infrastructure, Customer Project Intake

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$127K-$172K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

142% above the BLS role benchmark for operations aggregate.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Tech Infra PM - OIS, Customer Experience Infrastructure, Customer Project Intake Austin, Texas, USA Lead the transformation of Amazon's infrastructure operations by owning the complete lifecycle of customer infrastructure projects-from intake evaluation through handover and deployment. As a Technical Infrastructure Program Manager in OIS Customer Project Intake, you will be the single-threaded owner of a portfolio of cross-functional infrastructure builds that directly enable Amazon's fulfillment network expansion. You will evaluate complex customer requests, resolve execution gaps, author deployment strategies, pilot innovative solutions in new use cases, and orchestrate seamless handovers to operations partners-all while maintaining governance over our intake quality deployment runbook and piloting frameworks. - Guide strategic and tactical execution of infrastructure programs across First Mile, Middle Mile, Last Mile, and Specialty Operations - Evaluate customer intake requests using data-focused prioritization frameworks and make go/no-go choices that impact millions in capital allocation - Bridge the gap between customer needs and technical execution by identifying and resolving information gaps with engineering leads and stakeholders - Author standardized deployment runbooks that enable Field IT and third-party vendors to execute complex infrastructure changes at scale - Lead pilot programs that validate new use cases and process innovations before full-scale rollout - Coordinate cross-functional teams (Device Technology, Operations Technology Network, OIS Security) and manage third-party vendor dependencies - Own governance over intake quality, piloting frameworks, and handover checklists-continuously improving our processes Why You'll Love This Role: You will work on infrastructure problems that directly impact Amazon's operational efficiency and customer experience. This role

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.