Systems Support Engineer, Reverse Recycle Logistics

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$82K-$144K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

3% below the BLS role benchmark for software engineering aggregate.

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Systems Support Engineer, Reverse Recycle Logistics Greencastle, Pennsylvania, USA Shape the future of AI infrastructure! Join RRL and develop system-level test solutions for our innovative ML acceleration hardware, deployed across our global server fleet. We're seeking highly skilled and motivated Product Test Engineers to join our RRL test & repair operation. In this role, you'll be at the forefront of validating and ensuring that test infrastructure is deployed and operating at required scale. You'll be responsible for designing and implementing comprehensive system-level test strategies that cover the full spectrum of our ML acceleration products, from individual components to fully integrated systems. This position requires a unique blend of hardware knowledge, software expertise, and systems thinking, as you'll be working at the intersection of custom silicon, complex firmware, and high-performance ML workloads. You'll collaborate closely with cross-functional teams including hardware designers, software engineers, and operations specialists to develop robust test solutions that can scale to meet the demands of RRL's global infrastructure. Your work will be crucial in identifying and resolving integration issues, optimizing system performance, and ultimately ensuring that our ML acceleration products meet the highest standards of reliability and efficiency in real-world data center environments. If you're passionate about pushing the boundaries of ML hardware testing and have a knack for solving complex system-level challenges, we want you on our team. Key job responsibilities Provide frontline technical support to manufacturing and operations teams by troubleshooting complex tester, hardware, and system-level failures impacting production throughput Own daily ticket queue management,

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