Systems Dev Engineer III, Mobility and Devices

Benefits

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About this role

Systems Dev Engineer III, Mobility and Devices Nashville, Tennessee, USA Amazon's Mobility and Devices (MAD) team is seeking a Systems Development Engineer III to design, build, and own the platform automation behind an 800K+ mobile device fleet spanning scanners, printers, tablets, and wearables across 3,000+ fulfillment sites worldwide. In this role, you might architect a device certification service that automates hardware qualification by encoding the operational knowledge of what makes a device "production-ready," build vendor abstraction layers that normalize the behavior of vendor/OEM devices behind a single routing API, or design fleet-wide configuration automation that replaces ticket-based change workflows with self-service pipelines. You will own greenfield platform design on a team transforming from operations to product delivery, bringing the rare combination of production software engineering skill and deep systems operational awareness. Key job responsibilities - Architect and build a device certification service that automates hardware qualification, encoding operational expertise into programmatic validation pipelines that scale across device categories and vendors without manual testing workflows. - Design and deliver the ADM vendor abstraction layer - a unified routing API that normalizes device management commands across MDM platforms (SOTI, Workspace ONE) and OEM-specific agent behavior, with MAD owning the routing logic. - Build fleet automation tooling that replaces ticket-driven configuration changes, PCC deployment sequencing, and manual device lifecycle workflows with self-service pipelines and event-driven orchestration. - Own the integration layer between MAD's services and OEM vendor SDKs, firmware update mechanisms, and device agent behavior - managing the complexity of Android OS fragmentation

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