Support Engineer II-Ext - AMZ9790409

Benefits

Parental leave

6 weeks From the posting source

Non-birth-parent leave

6 weeks From the posting source

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$102K-$160K From the posting source

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

17% above the BLS role benchmark for data and ml aggregate.

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Data From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Support Engineer II-Ext - AMZ9790409 Dallas, Texas, USA MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Support Engineer II-Ext Job Location: Dallas, Texas Job Number: AMZ9790409 Position Responsibilities: Operate the Managed Service platform and collaborate with internal service teams to meet our customers' individual needs for their infrastructure and application deployments. Re-produce complex customer issues to troubleshoot and determine root cause. Drive customer communication during critical events. Build proof of concept environments that abide by cloud-best-practices. Collaborate to help build utilities and tools for internal use that enable AWS Engineers to operate safely at high speed and wide scale. Identify and drive improvements for technical processes. Learn and leverage groundbreaking technologies. Act as an escalation point and mentor to less experienced engineers on the team and across Amazon. Leverage day-to-day experiences to provide the voice of the customer to internal AWS teams. Position Requirements: Bachelor's degree or foreign equivalent degree in Computer Science, Engineering or a related field and four years of experience in the job offered or a related occupation. Employer will accept six years of experience in the job offered or a related occupation as equivalent to the Bachelor's degree and four years of experience. Must have four years of experience in the following skill(s): (1) Using Linux or Windows Operating System support; (2) using service-oriented architecture and web services; (3) Configuration Management Software; (4) scripting/programming experience including PowerShell, Ruby, Python, or Bash; (5) Using IAM, Active Directory and ADFS; (6) supporting CI/CD workloads in a DevOps

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