Sr. UX Researcher, Multichannel Commerce and Fulfillment (MCCF)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

$152K-$206K not verified - source not recorded; timestamp not recorded

401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$66,396 U.S. median for this role

Projected growth (BLS Employment Projections)

+3.5% - Average

170% above the BLS role benchmark for design aggregate.

Matched to SOC 27-1024 - Design aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Sr. UX Researcher, Multichannel Commerce and Fulfillment (MCCF) Seattle, Washington, USA Join the Multichannel Commerce & Fulfillment (MCCF) UX team and influence how millions of shoppers and merchants leverage Amazon to be successful in a multichannel world. We pioneer AI-enhanced research methods that compress analysis from hours into seconds, accelerating insight generation and strengthening decision-making. Your work will directly shape product strategy, design choices, and user journeys across Amazon's multichannel commerce and supply chain ecosystem. Key job responsibilities As Sr. UX Researcher, you will own end-to-end research initiatives that drive strategic outcomes for shoppers and merchants in multichannel commerce and supply chain. You will apply diverse methodological approaches to address complex business challenges, streamline every stage from goal-setting to insight synthesis, and exercise sound judgment in selecting appropriate research techniques. You will convert intricate data into clear, actionable recommendations that inform product choices. You will uncover market opportunities and communicate customer pain points with clarity while delivering evidence-backed guidance. You will harness AI-powered research capabilities that accelerate timelines from hours to seconds, producing rigorous findings through persuasive documentation and genuine user testimony. You will demonstrate research influence on product priorities and design outcomes to cross-functional collaborators. You will develop materials that connect with varied audiences from engineering teams to executive leadership and foster stakeholder consensus around customer understanding that transforms the merchant experience. You will democratize research by partnering with program managers to enable weekly research operations and user sessions, making insights accessible across the organization. Your research will affect

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